Frequent Asked Questions?

1. What do I need to bring?
2. Will my 9 year old be playing with a 16 year old?
3. What if it rains?
4. Do you accept walk ups?
5. Do you offer group discounts?
6. Airports
7. Hotels in the area
8. Food in the area
9. How do I obtain a camp receipt?
10. In case of an emergency,how can I reach my daughter during camp?
11. Cancellation policy

1. What do I need to bring?

• Glove, cleats, tennis shoes, visor/hat, sunscreen, knee pad, bat and helmet
• Catchers need to bring their own gear
• Snack/Lunch
• We will provide water

2. Will my 9 year old be playing with a 16 year old?

• No. Everyone will be broken up by age and skill level. All attempts will be made to keep groups/teams together.

3. What if it rains?

• You can call the camp phone and listen to the message for directions. In most cases camp/clinic will not be cancelled. 

4. Do you accept walk-ups?

• Yes, we will try to accommodate your daughter. However, if we reach full capacity it’s possible we might not be able to accept your daughter. We recommend that you register early to secure a spot. There a limited number of spaces in every camp & clinic.

5. Do you offer group discounts?

• Absolutely!! We offer discounts for groups of 7 or more. BEFORE REGISTERING, please contact the camp administrator at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for specific instructions. The entire group MUST be submitted together in order to receive the discount. If they are submitted individually you will not be entitled to the group discount. Group discounts are as follows:

Camps – Take $50 off each participant

6. Airports

• Both San Jose and San Francisco airport are within 30 minutes. Oakland airport is 45 minutes away.

7. Hotels in the area

• CREEKSIDE INN - PALO ALTO
3400 El Camino Real, Palo Alto, Ca 94306
Phone: 650.493.2411
Fax: 650.493.6787

• GOOD NITE INN
485 Veterans Blvd., Redwood City, CA 94062
Phone: 800.777.6483 x407
Fax: 818.389.2746

• HOLIDAY INN EXPRESS
2700 El Camino Real West, Mountain View, CA 94040
Phone: 650.559.9115
Fax: 650.559.9045

• HOTEL SOFITEL - REDWOOD CITY
223 Twin Dolphin, Redwood City, CA 94065
Phone: 650.508.7110
Fax: 650.598.9383

• RESIDENCE INN BY MARRIOTT MOUNTAIN VIEW – PALO ALTO
1854 El Camino Real West, Mountain View, 94306-1194
Phone: 650.940.1300
Fax: 650.969.4997

• SANTA CLARA MARRIOTT
2700 Mission College Boulevard, Santa Clara, 95054
Phone: 408.927.5845
Fax: 408.752-3258

• SHERATON - PALO ALTO
625 El Camino Real, Palo Alto, CA 94301
Phone: 650.566.4689
Fax: 650.327-7362

8. Food in the area

9. Camp Receipt:

• Your check is your receipt.  However, if you need any additional documentation please email us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request a camp receipt.

10. In case of an emergency, how can I reach my daughter during camp?

• Call the administrative office and we will phone one of the coaches (408) 559-9990.

11. Cancellation Policy

• Cancellations must be requested in writing in order to receive either a camp voucher, applicable to the 2013 Softball Academy or a cash refund. Your email request must be submitted to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Refunds and vouchers will be assessed a cancellation/administrative fee of $150 for camps and $35 for clinics. Cancellation notices received after June 1, 2012 will only be eligible for a voucher for our 2013 summer camp less the cancellation/administrative fee as stated above. No refunds will be granted for cancellations within 2 weeks of camp without a written doctors certificate.
• Once the doctors certificate is received, a voucher will be issued (less the cancellation fee of $150 for camps and $35 for clinics).
• If your daughter gets injured while at camp/clinic and cannot continue, you will be given a pro- rated voucher minus the $35 processing fee for clinics and $150 for camps.